Privacy Policy

Before I Go
Last updated: January 2026

1. Our Commitment to Privacy

Before I Go respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles.

We collect only what is necessary to provide our services respectfully and securely.

2. Information We Collect

We may collect:

Name, email address, phone number

Enquiry and booking details

Filmed video and audio recordings

Photographs and personal media you choose to provide

Communication records

Sensitive personal content is collected only with your consent.

3. How We Use Your Information

Your information is used to:

Respond to enquiries

Provide consultations and services

Produce and deliver your video

Communicate about your booking

Meet legal and administrative obligations

We do not sell or trade personal information.

4. Storage & Security

Digital files are stored securely using industry-standard practices.

Access is limited to authorised personnel only.

Files are retained only as long as necessary to deliver the service.

Clients are encouraged to store delivered videos securely once received.

5. Disclosure of Information

We may disclose personal information:

To service providers (e.g. cloud storage, payment processors) strictly as required

Where required by law

With your explicit consent

We do not publicly share or distribute content without permission.

6. Marketing & Testimonials

Before I Go will never use your story, footage, or likeness for marketing without your written consent. Consent is optional and may be withdrawn at any time.

7. Access & Correction

You may request access to or correction of your personal information by contacting us at:
hello@beforeigo.com.au

8. Cookies & Website Analytics

Our website may use basic analytics tools to understand site usage.
These do not identify individuals and are used only to improve our website experience.

9. Changes to This Policy

This Privacy Policy may be updated periodically.
The latest version will always be available on our website.

10. Contact

For privacy questions or concerns, contact:
hello@beforeigo.com.au